Shipping Policy

Shipping Times

Orders are processed and shipped within 1-2 business days after payment confirmation.

Delivery Time

• Peninsular Spain: 7-10 business days
• Balearic Islands: 7-10 business days

Shipping Cost

Shipping is free on all orders to peninsular Spain and the Balearic Islands, with no minimum purchase.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can locate your package at any time.

Shipping Issues

If your order does not arrive within the indicated timeframe or arrives damaged, please email us at vellanarstore@gmail.com and we will handle it immediately.